Shift•ology Communication

Account Manager, Communication & Public Relations

At Shift•ology Communication, we believe in the power of smart strategy, creative storytelling and collaborative partnerships to help solve challenges and create meaningful change using the science of communication. We’re looking for an experienced communication professional to thrive in our fast-paced agency environment, excel at building strong client relationships and deliver results.

What You’ll Do

  • Serve as a trusted advisor to clients, providing communication counsel and helping them reach business and organizational goals.
  • Lead and manage multiple accounts, projects and campaigns, including understanding and facilitating research, planning, implementation and evaluation. Serve as the main contact and project manager for primarily agriculture accounts.
  • Collaborate and coordinate with client and agency team members to deliver high-quality work on time and on budget.
  • Anticipate client needs, propose creative solutions and identify new opportunities to grow accounts.
  • Manage budgets, hours and resources while keeping projects aligned with objectives.
  • Represent organizations, brands and issues to the public using paid, earned, shared and owned media.
  • Sell ideas and partnerships to help clients and prospects reach their business goals. Identify and attract new prospects, bring new ideas to existing clients and maintain an existing portfolio of business.
  • Conceive, write, execute and implement communication plans.
  • Translate complex topics (science, agriculture, health, sustainability, etc.) into clear, compelling communication.
  • Work with our team, including lead strategist, creative director, content creator, account support and business team, to deliver on retainer and project contracts.

What You’ll Bring to the Team

  • Interest or experience in agriculture and related fields, healthcare and/or communities.
  • Proven ability to manage multiple clients, priorities and deadlines in a dynamic environment.
  • Excellent project management and organizational skills (detail-oriented and deadline-driven).
  • Strong writing, editing and storytelling skills with excellent command of correct grammar and AP style.
  • Experience executing campaigns, from strategic planning to tactical implementation and measurement (i.e. public relations RPIE process).
  • Confident communication counsel backed by best practices.
  • Strong interpersonal skills: listens well, builds trust, motivates teams and values collaboration.
  • Ability to delegate effectively and maximize team strengths.

The Ideal Candidate

At Shift•ology, we create audience personas on a regular basis to help our clients connect with the right people. So, we figured, why not do the same for our next Account Manager?

A Shift•ology Account Manager is…

  • A natural communicator who connects easily with clients and teammates.
  • A problem-solver who offers practical, creative solutions.
  • A proactive PR professional who can flex between strategy and execution.
  • Curious about industries, audiences and trends (and always eager to learn more).
  • Results-driven and motivated to help clients reach more, convince more and win more.

This is not an entry-level role. We’re seeking someone who brings proven experience, professional maturity, and the drive to make an impact for our clients and our team. If you’re ready to roll up your sleeves, lead with strategy and help our clients tell their stories in ways that matter, we’d love to hear from you.

Qualifications

  • Bachelor’s degree in communication, public relations, agricultural communication or related field
  • 7+ years of professional communication or PR experience (agency experience preferred).
  • Continuing education certificates and accreditations in project management, public relations, marketing and other areas are valued.
  • Google or Microsoft Office suite, word processing, spreadsheets, project management, media and social media management and monitoring.

Why Shift•ology?

Shift•ology Communication was founded in 2008 to create tangible impact in agriculture, rural health and communities through science-based communication. Shift•ology Communication is dedicated to the “science of change” for the industries we serve. Our award-winning professional team applies science-based communication practices – such as research, neuromarketing and evaluation – to help our clients reach more, convince more and win more.

Vision

Be the communication partner who brings about positive, meaningful change for the communities we serve.

Mission

We clarify complicated concepts in agriculture, rural health and communities to create more meaningful connections. We win when our clients are empowered to reach their stakeholders, convince them of their value and achieve measurable business wins.

Core Values

Our core values guide our work every day and play an important role in our hiring decisions:

  • Creative problem solver
  • Collaborative team player
  • Closer who drives results
  • Curious lifelong learner
  • Strong Character who does the right thing
  • Skilled Communicator who gets to the heart of the story

The Details

Work Hours

Full-time, salaried. Employee should set and adhere to his or her own regular schedule and be open to work outside of regular business hours. This is a deadline-oriented job and may require some work on evenings and weekends. Most evening or weekend events are scheduled well in advance, and the need to work outside regular business hours is primarily based on the individual’s ability to plan and meet deadlines during the workweek.

Location

The Shift•ology Communication headquarters is located in COhatch in Springfield, Ohio. This position is hybrid and will involve occasional travel to our office and client offices. While Shift•ology Communication primarily operates as a remote-working team, we equip you with tools and technology to easily connect with clients and teammates from any location. It’s worth noting that office space is available, and in-person attendance is mandatory for specific meetings, events, and activities as scheduled and determined by client needs. The account manager will be required to be in the office up to 6 weeks the first year for training purposes, after which time the schedule will be re-evaluated.

Salary and Benefits Salary is commensurate with experience, paid twice monthly, with bonus potential. Two weeks of vacation/sick leave, including five sick days. The five days of sick leave are available up front, which are prorated for the year based on your hire date. Plus an additional week of vacation is provided the week between Christmas and New Year’s. 401(k) and profit sharing available the Jan. 1 or July 1 after 6 months of continuous employment. Employee health plan available, with $500 employer start-up contribution to HSA, as well as employer-paid basic life/AD&D, short-term disability and long-term disability. Voluntary term life benefit (for employee and dependents) is also available.

Apply

Send your resume, three references and work samples/portfolio to Kari Griffith ([email protected]) by Oct. 10, 2025. This position will remain posted until filled. If you are selected to participate in the interview process, you will receive an email by Oct. 15.